In The Media

Hi all,

As you will be aware the usrentacar voucher app has been knocking around for just over a year now. The main reason we created the app was to get rid of the countless paper vouchers our customers would have to take with them and produce at the counter, which has worked perfectly.

This week a couple of travel media outlets have picked up on one of the other unique aspects of the app, our Wait Time feature.

Respected travel tech site, Tnooz wrote this article regarding the Wait Time feature yesterday -

A good piece explaining how the Wait Time system works and how we have used mobile data to increase customer knowledge.

The second article actually appears on one of my favourite sites, AutoRentalNews. Auto Rental News is a main stay of the car rental industry and has been for many years backed up by a magazine, website and trade shows. You can read their take on the Wait Times feature here -

The article shows the wait times for Alamo, Budget and Dollar from 3 major locations and mentions our new deals with Thrifty and National.

So our Wait Time feature seems to be a bit of a hit, remember you to can add your wait time by downloading the usrentacar voucher app on IOS or Android systems for free.



 Florida car hire Version 1.3 Of Voucher App Hits App Store

Hi all,

Just a very quick post to mention that version 1.3 of the voucher app has today hit the app store.

There isn’t anything new to really announce, this latest addition is purely a bug fix. Here is a list of additions.

  • App Speed – we’ve sped up the whole app experience and will continue to look at ways of making it even faster.
  • Push Notification Fix – A push notification will now be sent directly to your phone as soon as your voucher is ready.
  • Push Notification Modification – As per our previous post Grr stop waking me up we’ve amended the scheduling to be more user friendly.
  • Car Finder – Improved car finder accuracy.
  • Reviews – Fixed bug that stopped reviews being sent.
  • Review Photo’s – we’ve altered the size of the image being sent to allow them to be automatically uploaded to the main site.

We have some deals going on behind the scene’s here that should see a modified version of the usrentacar voucher app being released hopefully in the next 6 months. I will keep you all posted on developments in the mean time for those of you who have not yet downloaded the app here’s a brief description.

About the usrentacar voucher app

The iPhone application is a free tool to help assist users with car rental bookings. The application’s primary function is to provide users with a mobile version of a car rental voucher which is used to collect their pre-reserved car rental.

The application is also an information resource for existing and new users. The application will also provide users with average ‘wait times‘ for collecting their vehicle (they can also add their own wait time) The application also offers users a chance to ‘review’ their car rental experience. The application will also provide access to latest blogs on car hire in the USA.

In the last major update the app also now includes the “car finder” feature which allows users to pin their parked car on a map, then at their leisure instruct the app to find their vehicle, the app will then plot a course back to the users parked car.

The app is free and ready to download from the apple store and google play.



 car hire USA

usrentacar Voucher App Hit’s 2000 Downloads

Hi all,

Got some great news through today from our IT guys showing that theusrentacar voucher app has now had more than 2000 downloads from the apple app store.

We released our voucher app in April of this year to make collection of your USA car hire as quick and simply as possible. Uptake of version 1 was excellent and we got some great feedback from users.

The app was also nominated for a couple of awards this year including the British Travel Awards Best Travel and Tourism iPhone/Smart Phone App up against heavy weights like British Airways and Kayak.

The original version featured

  • Online voucher – pick up your car rental by showing your phone.
  • Wait Time feature
  • Review feature
  • Blog

We launched the next version of the app (version 1.2) last month and added our popular Car Finder feature and some push and local notifications.

You can download the usrentacar voucher app by visiting the apple app store and typing in usrentacar or you can scan the QR code above.

I wonder how quickly we can get to 3000 downloads?



An Interview With Frank Williams Of

Hi all,

Yesterday I managed to grab 30 mins with ideas man, Frank Williams, at our offices in Farnborugh.

Frank Williams has been at since 2004, he has pretty much worked in the car rental sector all his professional life, starting from reservations agent and swiftly moving up to management roles. I can easily say he has forgotten more about car hire than I’ll ever know.

At present he is Business Development Director at, however this year you may well have spoken to him on the phone, as he explains below whilst describing his jack of all trades job role.

Describing my job role is pretty hard at the moment. I made a conscious decision at the end on 2010 to spend a lot more time on the shop floor, getting stuck in, taking customer calls, listening to their feedback. I’ve learnt over time and experience that detaching yourself from the basics is recipe for disaster. I make it my general rule to spend at least 1 day a week on the res floor.

Frank went on to add.

My main job role though is to grow the business through technology and my main focus at present has been the usrentacar voucher app. released its first app for the iPhone in April 2011, and to date has had over 1000 downloads, which prompted the release of a dedicated Android app in June.

The idea of the voucher app came about in one of our brain storming sessions.

The in joke regarding these brain storming sessions is that our MD likes to do them at the gym, somewhere that Frank would rather not be.

We wanted to produce an app that would actually be useful for customers and that wasn’t “all about the sale”. The idea of being able to show your phone instead of printing off 4 or 5 page vouchers appealed to us, but as with most things in car rental getting car hire suppliers to agree and recognise the idea took almost 5 months!

The speed in which car rental embraces technology is a bit of a bug bear for Frank.

Yes, it is slightly frustrating when you see the speed in which other industries grasp new concepts to that of car rental. was the first to integrate customer reviews in to their result pages and the first to integrate the facebook like button.

So what about now, are you up to anything exciting at the moment?

Oh yes, I’ve got my hands very full at the moment with three major projects. I can only really talk about two of them though. The first is an update to the usrentacar iPhone app which we are hoping to release in the next month, the release will see a brand new feature which I’m very excited about. We very much see mobile as the future of car rental and want to be at the forefront of any advancement.

The second is the overdue redesign of I’m pretty much at the planning stage at the moment. I’ve got a lot of new idea’s I’d like to implement and I’m also keen to remove some of the features we experimented within the last update, that have quite worked out.

The third?

Ha! The third is a brand new business, which I’m very excited about. Can’t tell you anything at the moment but we’re hoping to launch in beta at the end of this month….

So by all accounts some very exciting developments to come. You can download voucher app free of charge by clicking here.



 Florida car hire

A Week With The usrentacar Voucher App

Hi all,

You couldn’t have missed it;  this week saw the launch of our brand new usrentacar voucher app.

Today I thought I’d plot the weeks events and how the app has been perceived.

Monday 4th April – usrentacar releases unique voucher app

Monday was the official launch of the app,  following on from the sneak preview we gave  our facebook fans on the Friday previous. We started off by posting on the usrentacar Blog and officially announcing it via twitter.

We received a positive response and had to field quite a few questions regarding how it works and if we were looking to launch other app’s.

Tuesday 5th April – 10 facts about the usrentacar voucher app

The blog post regarding the app’s launch was our most visited story, on any one day, in our history and we received the first download stat’s that showed that over 100 people had downloaded the app on Fridays pre-launch.

We also received our first review via the app store titled “Nice app on the go” by K2monkey.

Good app if you don’t have time or anywhere to print a voucher – works well!

Wednesday 6th April

We got our first piece of press recognition from respected travel tech website Tnooz – Tnooz nuggets.

We also had some very positive download figures and another couple of reviews on the app store, our little app was at position 237 in UK which we were all pretty happy with.

Excellent! Very user friendly works well


I love the simple ease of use, travel with confidence!!

Thursday 7th April – Top 10 Countries to download the app

Our MD got in a discussion on the popular Travel Rants sites regarding the state of innovation within the UK travel industry, sighting our app as proof that innovation does occur.

We also got through states regarding the countries downloading the app. The UK was number 1, which you’d expect but countries we weren’t expecting were Taiwan and Kuwait!

Plus the app showed it’s true potential late Wednesday night when a customer of ours called to state she had forgotten to take her car hire voucher. As she was an iPhone user she quickly downloaded the app and the crisis was averted. :-)

Friday 8th April

So this has been our first week as an official app provider. What have we learned?

  1. Customers liked the app.
  2. Customers who didn’t have an iPhone wanted the app on their platform.
  3. Taiwan likes our app.
  4. Kuwait likes our app
  5. app’s are fun

I’ll leave you now with one last review which can be seen at the app store.

Great little ap. Really easy to use and meant I didn’t have to print off any documents. Company had good after sales services too when I needed help while I was in the US.

So go to the app store now and search “usrentacar” or click here to download.



10 Facts About The usrentacar Voucher App

Hi all,

Yesterday was a very exciting day for us as we released V 1.0 of theusrentacar voucher app.

About the usrentacar voucher app

Download the ‘usrentacar voucher iPhone App‘ and make your USA car hire rental voucher mobile! If you are fed up with having to bother with the hassle of printing off pieces of paper to take with you when you collect your car then the usrentacar voucher App is for you.

Its simple; just download the iPhone App from the App Store and your rental voucher will be available via your iPhone.

But its not just an voucher App it will also give you access to some pretty snazzy information. The App will also help you find out the current average wait time to collect your car, you can also review and rates your car rental experience as well as keep up to date with all the latest news and info from the blog.

We hope our voucher App will help take a little bit of hassle away from your travel plans.

Here are 10 facts about the usrentacar voucher app

  1. The blog post about the launch was our most visited story ever.
  2. The app can be used even if there is no wifi connection as long as you have logged in previously.
  3. The app works with Alamo Rent A Car and Dollar Rent A Car.
  4. The “wait time” feature is unique to
  5. The UK have download the app more than any other Country, with the USA and Germany coming in second and third.
  6. On the 01/04/11 the pre-launch via our facebook page resulted in over 100 downloads.
  7. The app is compatible with the iPad and the iTouch.
  8. Environmentally friendly, as no paper or ink is involved.
  9. The only car hire app to offer immediate review service.
  10. It’s FREE

Have you downloaded it yet?



 car hire USA

Bad Behavior has blocked 524 access attempts in the last 7 days.