usrentacar.co.uk ® Car Hire USA Blog

Hi all,

The most  frequently asked questions we’re asked here is also the one question we can never fully answer.

“Which make/model vehicle will I receive?”

Our suppliers do not guarantee make or model of any of their vehicles, its the reason that all our categories state “or similar” after them, it’s another reason we can never guarantee how many suitcases will fit in the boot or how many miles the vehicle will do to the gallon. It’s infuriating to everyone, but from the suppliers point of view its better to be slightly vague than disappoint.

The prime example would be the promise of a certain model of vehicle that the customer knows will fit all their luggage in only for the previous renter of the said vehicle to be involved in an accident and the vehicle written off. In this instance the supplier would be liable. This is just one imaginary scenario that stops our suppliers from guaranteeing a make or model.

When we’re asked about the make or model of a vehicle that a customer is likely to get we do two things

1) Supplier Recommendation

We have direct links with all our suppliers who feed their information in to our system. Our suppliers will generally feed the most likely vehicle type in to our search results.

2) Historical Data

For me this is the best and most useful data we have, here’s how it works. After every rental (and we do a lot) we ask our customers to review the service they’ve received from the supplier, part of this review asks our customer to confirm the make and model of the vehicle they’ve received.

This allows us to build up a database of real time makes and models  from verified customers.

Here’s how to check it yourself ;

1. Visit www.usrentacar.co.uk/reviews.aspx
2. Enter the location you’re looking to hire from.
3. You can select a specific supplier or view all reviews.
4. Select the vehicle category you’re interested in or view all vehicles.
5. You can select how far back you want the reviews from.
6. Scroll through the reviews, car makes/model can be found on the right hand side of each review.

The review system can be manipulated to specifically pick out vehicle category, location and supplier so there really is no better way to get an idea of what vehicle you’re likely to collect.

Kind regards,

James

Hi all,

Apologies for the lack of posts lately I’ve been over seeing the relaunch of our Theme Park blog, attraction-tickets.info. Why not head over their and tell us what you think…

Anyway I’m glad to announce that today we’ve been able to roll out our exclusive and popular Ford Mustang Option for Florida. For those of you who are unfamiliar with this option I’ll explain how it works.

Driving a Ford Mustang down the open roads of the U.S. is the holiday dream of many but its pretty tricky when suppliers quote a Ford Mustang “or similar“, there are several reasons why a supplier is reluctant to guarantee a specific make or model, if you’re interested why click on the link above.

Our Ford Mustang Option will guarantee you a Ford Mustang convertible and this is how to go about booking it.

When you search our website look for the Ford Mustang Option logo on the results page – Its clearly marked so you wont miss it (assuming its available at your location, otherwise it wont appear in the results), its marked by a red logo that state “Ford Mustang Option”.

All you need to do is select that option and go through the booking process; usrentacar.co.uk will then take a maximum of 72 working hours to secure you that particular vehicle for you. Behind the scene’s we go to each of our suppliers and basically offer them the rental under the strict conditions that they guarantee the Ford Mustang.

Please note that at the time of your booking request we will not charge your credit card. We will take a pre-authorisation and only collect the funds once your vehicle has been confirmed.

This offer is subject to terms. Please see below for details.

Look for the ‘Ford Mustang Option’ Logo;

Please note: The Ford Mustangs we have access to are all convertibles. We do not have access to hard top or Ford Mustang GT versions. Once your vehicle type has been confirmed your rental voucher will be issued with a special confirmation number guaranteeing your vehicle.

Locations where ‘Ford Mustang Option’ is available

Florida Car Hire

Orlando International Airport
Sanford International Airport
Miami International Airport
Tampa International Airport

At present we have only completed negoptiations for Florida, however California and Nevada are on the way, so bear with us and I’ll let you all know when its up and running via this blog.

regards.

James