Hits 20k Customer Reviews Milestone

Hi all,

Back in 2006 started asking customers to leave a review about the service our suppliers were providing. We were the first car rental company to do this and only recently have we begun to see competitors replicate our service.

Today I’m delighted to announce that we have hit the impressive milestone of over 20k verified car hire USA reviews, making U.S. Rent A Car the largest user generated car rental review service in the world.

Our 20,000th review came from Mr F Andrews, regarding Dollar Rent A Car from San Francisco Airport who he scored an overall 77 out of 100 based on such things as, vehicle quality, pick service and value for money. He collected a Chevrolet Impala his full review stated

We had an accident where a car drove into the back of us. The Dollar desk at LAX were really helpful and sorted us a replacement straight away. The initial desk at San Francisco was quick also but certain things weren”t explained. Overall it was good though.

At present we have over 8k reviews regarding Dollar/Thrifty Rent A Car, 5k reviews regarding Alamo/National Rent A Car and 7k reviews regarding Budget Rent A Car.

The location with the most views is Orlando International Airport (MCO) with an impressive 5170, the vehicle type with the highest number of reviews is the 7 Seater Minivan which from MCO with Budget Rent A Car has over 500 unique reviews.

Our review section has proved so popular that we created a central engine where customers can view and filter reviews for a more personalised experience. It can be found here Car Hire USA reviews

Here’s to 20k more reviews and a great insight in to the collection process at different airports across the U.S.



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Thrifty Rent A Car Reviews

Hi all,

The last in the recent series of posts regarding users reviews which has included Alamo, Budget and Dollar ends today with Thrifty Car Rental.

The reviews offered via are all generated by our customers and are specific to the location the customer has rented from and the supplier they have chosen.

Our customers are offered a couple of ways to review our suppliers. Customers who have downloaded our voucher app have the ability to review the supplier immediately upon collection, those without the app can review the experiences via the email link we send customers upon competition of their rental.

Thrifty Rent A Car

Mr G Hickey, Boston International Airport

A lady named Jordyn at the Thrifty Boston Logan Airport office was extremely helpful and kind. She is definitely worth a commendation.

Mrs K Markley, Boston International Airport.

Thrifty has a convenient location just outside airport

Mr S Clarke, Salt Lake City Airport.

Long queue to collect car but once at the desk I was handle very professionally. Car was great (Dodge Charger) and would defo use again in the future.

Mr J Mendell, Boston International Airport collected 9th July 2011

Not happy about tpms on vehicle. Seemed to give false readings and caused me problems.

As we only use Thrifty in a couple of locations its pretty hard to show up to date reviews for all locations. So most of the reviews are from Boston Airport.

What are you experiences of using Thrifty Car Rental?



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