The First 5 Sixt Rent A Car Reviews

Hi all,

In late September this year we announced our new partnership with Sixt Rent A Car in Florida, Arizona and Georgia. A month has now passed and over 100 customer have booked Sixt vehicles.

Today I thought it would be a good idea to take a look at the first 5 Sixt Rent A Car reviews that we have received from our customers. As I’ve mentioned in previous posts we send a post rental email to every customer that completes a USA car hire with us. This email asks our customers to rate the supplier based on certain criteria including vehicle provided, pick up service and drop off service to name but a few.

Here are the first 5 Sixt Rent A Car reviews we received

Mr John Mitchell Orlando International Airport collected 10/10/12

New car, only 8 miles on the clock.Small niggle – steering had a slight tendency to wander, constant adjustments required to drive it in a straight line, but in no way dangerous!

Miss Karen Sargent Orlando International Airport collected 05/11/12

Was pleased with the brand new car and service from Sixt, however I wasn”t aware when I booked (it doesn”t tell you until you”ve paid) that this is an off-site pick up at Orlando airport. You are picked up by a shuttle which takes you to the office a 5 minute drive away. This had it”s bonus though – no queue at the airport desk and cheaper prices, however it was a very hot 15 minute wait outside the airport for the shuttle. (The shuttle driver did give us all a bottle of cold water though, which was a nice touch). Getting the car was smooth, quick and easy. There was an extra $36.99 per week charge for pre-paid tolls (just drive straight through without queuing and having to look for exact small change) – but all rental companies I”ve used charge similar (all per week rather than per use). Handing back was smooth and easy again, with immediate transfer to the airport by shuttle, dropping us off at the door (on site companies involve some walking to the terminal after dropping the car off) If you don”t mind an off-site pick up then Sixt is a great choice

Miss krystina barlow Orlando International Airport collected 10/10/12

 very easy process, quickly got on the shuttle from the airport, and was in the hire car 5 mins later, full tank of fuel also given and didnt have to replace, will definately use sixt via usrentacar next year when we visit.

Mr Raymond Brown Miami International Airport collected 06/10/12

 Although our arrival time had been notified in advance, the staffing at Miami International was woefully inadequate to cope with the number of customers arriving. Effectively there was initially only one person “on duty” although there were other members of staff in the back office. Eventually a second person arrived, which helped speed the process. But after a multi sector flight, the last thing I needed was to stand in line for almost 30 minutes!! Returning the vehicle was effortless.

Mr Terry Butler Orlando International Airport collected 10/10/12

I was a little sceptical when I read that the pick up was off airport, but after speaking to U.S. rentacar they put my mind at ease. Collection process was very smooth and the shuttle journey was on 5 mins. No hard sell just a really good service. Big thumbs up :-)

So a nice positive start for Sixt Rent A Car lets hope this continues in the same vain, I’m sure it will. Sixt have a long history of great customer services and they are very keen to expand further in the U.S.



 car hire USA Hits 20k Customer Reviews Milestone

Hi all,

Back in 2006 started asking customers to leave a review about the service our suppliers were providing. We were the first car rental company to do this and only recently have we begun to see competitors replicate our service.

Today I’m delighted to announce that we have hit the impressive milestone of over 20k verified car hire USA reviews, making U.S. Rent A Car the largest user generated car rental review service in the world.

Our 20,000th review came from Mr F Andrews, regarding Dollar Rent A Car from San Francisco Airport who he scored an overall 77 out of 100 based on such things as, vehicle quality, pick service and value for money. He collected a Chevrolet Impala his full review stated

We had an accident where a car drove into the back of us. The Dollar desk at LAX were really helpful and sorted us a replacement straight away. The initial desk at San Francisco was quick also but certain things weren”t explained. Overall it was good though.

At present we have over 8k reviews regarding Dollar/Thrifty Rent A Car, 5k reviews regarding Alamo/National Rent A Car and 7k reviews regarding Budget Rent A Car.

The location with the most views is Orlando International Airport (MCO) with an impressive 5170, the vehicle type with the highest number of reviews is the 7 Seater Minivan which from MCO with Budget Rent A Car has over 500 unique reviews.

Our review section has proved so popular that we created a central engine where customers can view and filter reviews for a more personalised experience. It can be found here Car Hire USA reviews

Here’s to 20k more reviews and a great insight in to the collection process at different airports across the U.S.



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