What To Do If Your Flight Has Been Cancelled Or Delayed Due To Snow

Hi All,

usrentacar.co.uk® offices are now closed for the weekend, we have tried to stay open for as long as possible to deal with the amendments caused by the UK Snow but conditions here have forced us to now close.  (Saturday hours are 09:00-13:00 which have been fully operational)

What to do if your flight has been amended

If your flight has been delayed by 24 hours and you have provided us with your flight number then our suppliers will still have you vehicles as per your vouchers, so there is no need to do anything.

If you have been delayed by more than 24hrs then you will need to contact us via email immediately with as much information regarding your new dates as possible or contact us on Monday morning from 09:00am on 0845 226 8523.

If you have booked your rental with Budget Rent A Car please note there is an emergency number (run by Budget General Sales Agent not usrentacar) located on your voucher, please only call this for emergencies.

Call your collection office and advise of any delays

You can also call the suppliers directly to advise of a late collection. Here are a few useful numbers;

If you are booked with Alamo Rent A Car

Alamo general enquiries: 001(877) 222-9075

Alamo Orlando Intl Airport: 001 (888)826-6893 ext:MAIN or (407)825-1800 ext:LOCAL DESK

Alamo Sanford Airport: 001 (888)826-6893 ext:MAIN or 001 (407)585-3500 ext:LOCAL DESK

Or visit http://www.alamo.com and follow the ‘Locations’ option from the main menu and then search for your collection office. You will then be able to find the local number to contact Alamo.

If you are booked with Budget Rent A Car

Budget general enquires: 001 800-214-6094

Budget Orlando Intl Airport: 001 407-825-1700

Budget Sanford Airport: 001 407-585-4427

Or visit http://www.budget.com and select the ‘Locations’ option from the main menu at the top of the page – then search for your collection location. You will then be able to find the local number for your collection point.

If you are booked with Dollar Rent A Car

Dollar general enquiries and help desk: 001-800-800-3665

Dollar Orlando Intl Airport: 001 866-434-2226

Dollar Sanford Airport: 001 866-434-2226

Or you can visit http://www.dollar.com and select the option ‘Locations’ from the main menu located at the top of their home page. You can then search for your collection location where you will find the local number to call and advise of delays.



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