usrentacar.co.uk ® Car Hire USA Blog

However when XL went bust and we needed to communicate changes that were forced upon us I realised that?the blog would have been an ideal way of communicating these alterations. So instead of building a community, the www.usrentacar.co.uk/blog will be used as a tool to communicate with you (the customer) about what is happening at us rentacar. I will try my best to also post items I find interesting and possibly beneficial.

New stuff

Apart from this blog, we are also introducing some new features that we hope will increase your enjoyment of the site.

U.S. Rent A Car New Site

Ask Arnie

Arnie is the latest member of the usrentacar team. Arnie the Eagle (ask arnie) is here to help you with any questions you may have concerning your us car rental. Simply begin to type in your question, Arnie with the use of predictive?question software?will try to guess your question and with one click will provide you with the answer. Hopefully saving you the cost of a phone call.

Most popular locations

This offers a glimpse in to real time bookings. It shows the most popular locations that our customers are searching for at any one time.

Search reviews

Since we launched the customer review service we have received over 10,000 personal reviews of our suppliers and the service they produce at each location. We have now made the review section more relative to the individual location, you, the customer is searching for. Not only do we now show the percentage score for the overall supplier service, but we also offer the score per location. We are still the only car rental company to offer this.

Advanced filtering

Offering up to 6 suppliers per location does mean that the amount of content can become cluttered, we have added an advance filtering service that should make your car hire search much easier.

Compare

To increase our search engine further we have introduced a “compare” facility that will allow customers to tick vehicles they are interested in and then display them all on one screen.

Look and feel

Of course the most striking thing is almost the total change of look and feel for the site. We were going for modern, fresh and above all fast. Failures of the last website were definitely the speed of loading, we hope we’ve put this right now.? Do you like the new look?

If we’ve missed something please let me know.

Regards,

Gavin Boswell,
U.S. Rent A Car.co.uk

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