Dollar Rent A Car Move To Non-Smoking Car Hire USA Fleet

Hi all,

As of the 04/01/2011 Dollar Rent A Car have moved to a totally smoke free car hire USA fleet.

5 Questions About Dollar Rent A Car’s Smoke Free Fleet

What is the policy on smoking in a Dollar fleet vehicle?
Dollar will be moving to an exclusive non-smoking fleet effective January 4, 2011. Vehicles that indicate previous smoking activity should be brought to the attention of the rental location immediately.

Why is Dollar establishing a non-smoking policy?
Tobacco smoke permeates the interior of a vehicle and leaves behind an objectionable and sometimes irritating odor. The purpose behind this change in fleet vehicle policy is to make certain that the comfort of all our customers is taken into account. We want every aspect of the rental process to be pleasant for you.

How does Dollar inspect vehicles for evidence of smoking?
Agents inspect the vehicles upon return for a number of items, including looking for evidence of smoking activity such as: smoke, ashes, cigarette or cigar butts, burns, etc. We will make an assessment and charge a cleaning fee if we find physical evidence or the presence of tobacco odor.

When and how will Dollar alert customers of a smoking policy violation?
In most circumstances, the return agent will inspect the vehicle and notify the customer at the conclusion of the return process. If we find any evidence of smoking, we will inform the customer of our discovery and of any cleaning fee assessments up to $250.00. We may not charge until after we clean the vehicle so we can charge the appropriate cost to return the vehicle to smoke free status for the next customer.

If a customer leaves before an agent is able to inspect the vehicle, returns the vehicle after hours, or the agent cannot conduct a thorough inspection at the time of vehicle return, we will notify the customer of any cleaning-related fees charged to their credit card via mail.

What steps can I take to make certain I am not charged a cleaning fee?
The easiest way to prevent a smoking-related cleaning fee is to avoid smoking while in the vehicle. The customer should thoroughly inspect the vehicle both upon renting and returning the vehicle and inform an agent of any questions or concerns before leaving the rental facility.

How do you feel about Dollar’s smoke free fleet?



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The Week In Car Hire

Here are the top five viewed posts on® for the week commencing the 13th December.

Here are the top five viewed blogs on® in December.

Top five attraction ticket blogs this week from this week.

Top Five blogs this week from Villa comparison specialist Bargain Villas® Top 5 Car Hire USA Questions – Podcast

Hi all,

The latest® podcast has just been released and can now be download from iTunes.

The latest podcast covers the top 5 questions asked by you, the customer, about your car hire usa.

The Questions include:

What do your rates include?

What documentation do I need to collect my hire car?

What is the difference between Fully Inclusive and Gold?

Can I do a One Way Rental and how much do they cost?

Can you I hire a Ford Mustang?

The podcast is free to download and is voiced by our very own Director of Communications, Frank Williams.

Podcast about Top 5 most popular car hire USA questions.

[buzzsprout episode="18683" player="true"]

Tell us what you think about the podcast and please feel free to suggest any topics you’d like covered.



 car hire USA Is Now A Registered Trademark

Hi all,

After months of legal red tape and diligent work from our Director of Communications; Frank Williams,®  is happy to announce that our main company brand is now an officially  registered trademark.

Frank Williams said “We are very happy to have finally registered® as a trademark. As our brand continues to grow, the addition of the trademark not only protects us commercially but also enables the consumer to recognise genuine usrentacar websites and services”.

About Trademark Protection

Registering your trade mark gives you the exclusive right to use your mark for the goods and/or services that it covers in the United Kingdom (UK).

If you have a registered trade mark you can put the ® symbol next to it to warn others against using it. However, using this symbol for a trade mark that is not registered is an offence.

A registered trade mark:

  • may put people off using your trade mark without your permission
  • allows you to take legal action against anyone who uses your trade mark without your permission
  • allows Trading Standards Officers or Police to bring criminal charges against counterfeiters if they use your trade mark
  • is your property, which means you can sell it, or let other people have a licence that allows them to use it.

Protecting unregistered trade marks

If you don’t register your trade mark, you may still be able to take action if someone uses your mark without your permission, using the common law action of passing off.

To be successful in a passing off action, you must prove that:

  • the mark is yours
  • you have built up a reputation in the mark
  • you have been harmed in some way by the other person’s use of the mark.

It can be very difficult and expensive to prove a passing off action.

If you register your trade mark, it is easier to take legal action against infringement of your mark, rather than having to rely on passing off.



 car hire USA

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