We are now 8 months away from U.S. Rent A Car’s 10th birthday and scarily my 15th year of working in car rental! Yes I started work in car rental when I was 5 ….
Within the 10 years I’ve seen a lot of companies come and go, including massive companies like XL Airways and Travel City Direct (reborn under Virgin), I’ve seen the travel industry have to deal with acts of god like the Volcanic Ash caused by Eyjafjallajökull in 2010 which grounded flights to the U.S. for 6 long days! so I count 10 years of running a company in the travel industry a real achievement in an industry that has been hit heavily by the economic downturn.
U.S. Rent A Car has gone from strength to strength mainly built upon a great culture and good supplier relationships. In my opinion we are one of the only USA car rental companies who actually offers innovation within the marketplace.
What do we have planned for 2013
In the first quarter of 2013 we plan on releasing a new version of our iPhone app the new functionality will be a first within our industry and I’m hoping will be met with a big thumbs up.
Version 2.0 has been in the making for 6 months and new partners are coming on board everyday, if uptake is good we’ll look to update our Android version also.
In House System
We’ve also been working on a new in house reservations system that will help integrate all our brands, this should streamline our processes here in the UK which can only be good for the customer.
Orlando Attraction Tickets
For 2013 we have invested heavily in our stand alone attraction tickets website, we are hoping to launch a new look and feel in quarter 1. The new look and functionality is definitely unique within the Theme Park sector and in true U.S. Rent A Car style will be innovative and visually appealing.
This blog has really been a highlight over the years and my hat goes off to James who has pretty much single handily provided all the content which now stands at well over 600 unique posts.
This year, James and his team will also be writing and editing 2 more blogs, the first is Attraction Tickets which is Orlando Attraction Tickets own blog. The second is Wizarding, a blog we recently purchased which is dedicated to The Wizarding World of Harry Potter and offers tips, offers and rumours for Orlando’s hottest property.
We are also keen to do more with our facebook pages, both usrentacar.co.uk and orlandoattractiontickets.co.uk have good active users but we are keen to engage more, its finding the balance between engaging and becoming a annoying…
Car Hire USA
We are still speaking to a few new suppliers about how and if we’ll integrate them in to usrentacar.co.uk and we are chatting to exsiting suppliers about their performances in 2012 and how we can help them improve.
So that’s pretty much what we’ve got planned for the first quarter, I’ll keep you updated if anything changes but in the meantime keep an eye out for the launch of the new usrentacar app.