U.S. Rent A Car Hits 570 Independent Reviews

Morning all,

Been awhile since I’ve had anything to post about, but today I thought I’d update you on our partnership with TrustPilot, we started using the independent review gatherer in May 2012 as a way of discovering how our service was viewed by our customers.

We’ve been collecting reviews about our suppliers service for almost a decade and the knowledge we’ve gained from this has been invaluable not only for us but also for our suppliers. So by hiring TrustPilot we hoped to gain the same kind of insight and to a point we have.

TrustPilot email our customers after purchase and ask them to rate the booking experience, these scores are then used to provide an overall average out of 10. At present usrentacar.co.uk has a score of 9.1 out 10.

usrentacar trustpilot reviews

We are pretty proud of this score and hope to continue to improve, its probably unrealistic to say we could reach 10 out of 10 but 9.5 is possible and this is our next big target.

We are always keen to here from customers to help improve our service level so please feel free to either review us on TrustPilot or leave a comment below.

regards,

James

 car hire USA


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