Are You Happy To Take A Shuttle Bus To Collect Your Hire For A Lower Rate?

Hi all,

If you’re a new car hire USA supplier getting your vehicles on airport at such locations as Orlando and Sanford Airport is not only expensive but near on impossible as spaces rarely become available.

On the 16th January 2012 Sixt Rent A Car, a large player in the European Market, opened up a local office to serve Orlando International Airport. The new location, which is situated in close proximity to the major transport hub, will also offer a free 24 hour shuttle to and from the two airport terminals to assist customers in reaching the conveniently located branch with ease. The total journey from Airport to location is approximately 7 mins (source = google maps).

Now one of the unique selling points of established suppliers in Florida is the fact their hire cars are on on airport, customers have generally be travelling for over 9 hours when they hit Orlando and so he last thing they want to do it travel again.

Last night I asked our facebook friends this question - Would you consider taking a shuttle bus for a cheaper car hire rate?

Granted we didn’t give our other facebook friends very long to comment, however I think the above couple of answers are possibly a typical response.

So how do car rental companies successfully operate off airport; here are a couple of ideas.

  • Offer lower rates, I’m not sure 20-30% is possible as suggested above, but you have to be cheaper than the on airport suppliers.
  • Offer a diverse fleet, I don’t think you can compete with the airport suppliers head on however offering prestige vehicles and American Muscle cars could be a way of enticing customers to your service.
  • Offer amazing customer services, from the shuttle bus driver to the person at the car hire location, you must be at least 10% better than the on airport suppliers.
  • The most important, be fast; queues at Orlando International Airport can sometimes keep you from the road for a good hour. Your shuttle buses must be regular, and the pick up process must be fast. The total process must be under 12 mins.

What do you think about off airport collections?

regards,

James

 Florida car hire


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