Our MD Reviews USA Car Hire 2010

Hi,

2010 has proved to easily be the most challenging car hire year I canremember. It started off with snow problems, has ended with snow problems, crammed in the middle of all this was an ash cloud and a World Cup, all set with the back drop of a recession hit UK!

Back in January I gave my view of how I thought 2010 would pan out in the busy world of  USA Car Hire I thought now might be the ideal time to see if what I wrote was actually intelligent…

Car Availability

I predicted seasonal supplements from our suppliers, and that is exactly what we got from the majority of USA Car Rental suppliers. Although I correctly wrote that availability would be tight, it has not been as bad as previous years.

Alamo Car Hire

With Alamo 2009 we were disappointed with the amount of complaints we had received regarding selling of local extras, this year although it has not been totally eradicated, the number of complaints has dropped.

Positives: Strong fleet and  usrentacar.co.uk®  had access to exclusive availability.

Negatives:

Budget Rent A Car

I predicted a price rise in February or March, and I was pretty much spot on. Budget again were slow with the pricing but when we got them they were positive and recognised the market.

Customer Services took a dip in the peak periods but never got to out of control.

Positives: Additional driver still included in their fully inclusive.

Negatives: Their Los Angeles Airport location stopped dealing with tour operator vouchers.

Dollar Rent A Car

I predicted they wouldn’t break in to our top 2 suppliers and I was right, however although they started slow they actually ended 2010 as my favourite supplier to work with. In the last quarter they have bent over backwards to accommodate us and raise their brand on our site.

Positives: Live availability, the only supplier to offer us unique access to their stock, if its on usrentacar.co.uk then its available.

Negatives: Slow start to the year cost them.

So I was pretty much right, looking back I wasn’t exactly Nostradamus, so I think this years predictions will be a little more “out there”, I’ll post these predictions in the new year.

If you have any predictions or would like to comment on this post please do so below.

Kind regards and thanks for reading,

Gavin

 car hire USA


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