I thought I’d share some of the Florida Car Hire reviews that have been left this month by our customers.
After renting with usrentacar.co.uk we always contact our customers to ask for their comments regarding their hire and to mark the supplier on services such as speed of collect, vehicle quality and value for money to name a few.
In the interest of fairness I’ll try and offer 2 positive reviews and 1 negative for each supplier.
Mr D Horton, Orlando International Airport, 14/03/11 said:
Great service from Alamo, I love the fact you can pick your car from the line rather than having a vehicle assigned to you. Big thumbs up.
Mrs J Ellis, Sanford International Airport, 22/03/11 said:
Our flight was delayed by almost 6 hours but the Alamo staff were very friendly and had our vehicle all prepared and waiting for us upon arrival. They even gave us a free upgrade to a lovely 4×4.
Mr D Herring, Tampa International Airport, 11/04/11:
We spent the best part of an hour queing up at the Alamo desk to rent the car this which is unacceptable.
Mr J Godwin, Tampa International Airport, 25/03/11:
Excellent service from Budget as well as USCarRental. Received upgrade as requested from Tampa location..in the past have used same service at other airports ie Orlando and Miami where upgrades were not ”available”!
Mr B Terry, Orlando International Airport, 07/03/11:
GOOD SERVICE AS ALWAYS,WE HAVE USED BUDGET FOR THE LAST FIVE YEARS WITH NO PROBLEMS. MY ONLY GRIPE IN THE TIME WE HAVE TO SPENT IN THE QUEUE AFTER A NINE HOUR FLIGHT
Mrs J Alexander, Melbourne Airport, 29/03/11:
I have used this supplier at the same location 4 times now and each time they do not seem to know what I have signed up for. This is the second time that I have been charged for$64 for a second driver and had to go back to get it re-imbursed onto my credit card. It seems that the US locations can”t quite believe the deal we get in England.So…my advice is..book this deal but make sure that you check what you are being charged for BEFORE you leave at the end of your hire.
Mr K McCarthy, Orlando International Airport, 24/03/11:
Excellent top of the range car, new blind spot sensors are a fantastic addition and only 250 miles on clock
Mr A Moore, Orlando International Airport, 18/03/11:
We booked a Ford Mustang at a very reasoable. We collected from Dollar staff who were very helpful, and returned to a Dollar desk at our hotel with no problems at all. later in the holiday we rented a yellow and black Corvette from a different supplier, and were not at all impressed with the service. No guessing who we booked with when we wanted to arrange a hire car for the last few days and to take us to the airport. Will happily use next time we visit America. Thanks!
Mr N Roberts, International Drive Palms Resort, 28/03/11:
CAR COULD HAVE BEEN CLEANER
Does your experience of Florida Car Hire match up with any of the reviews above?