usrentacar.co.uk ® Car Hire USA Blog

Hi all,

The annual Car Rental Show hosted in Las Vegas has just finished, for those of you unfamiliar with The Car Rental Show (CRS), it offers the opportunity for the industry to come together and learn from each other and help provide a closer working relationship between the usually segregated industry.

Unfortunately like you, I was unable to attend this year event, however I was able to follow parts of it via twitter, so I thought I’d show below some of the more interesting tweets I noticed.

Ful Cygler says Florida is best market for newest vehicles#carrentalshow

NB: Our own statistic’s support this as well, with California a close second.

At the marketing table: everyone here agrees that Google is the most important search engine to b aware of #carrentalshow

NB: Not exactly ground breaking news, perhaps show’s how behind car rental is.

more dealers are going to enter the market, Kushner says#carrentalshow

NB: Great for the consumer, at present approximately 4 car rental suppliers own the market, more competitors = better rates.

Chris Brown: It’s not about the rental car, its about the car rental process #carrentalshow

NB: Customer services is your best USP?

Mark Frissora, Hertz CEO: “customers are smarter than they ever have been” #carrentalshow

NB: Suggesting that customers were stupid before

Frissora says int’l travel is expected to double to $2T in 2020#carrentalshow

NB: $2 trillion!!! Wowsers…

He says that off-airport rental is a fast-growing source for leisure and business rentals #carrentalshow

NB: I believe this aimed at U.S. travellers not European

Technology is ‘Putting the power of companies in the hands of consumers’ – Mark Frissora Hertz #carrentalshow

NB: Positive or a negative?

Freeman: “we’ve only skimmed the surface of what this industry can do.” #carrentalshow

NB: Very true.

Barton: “be a fire prevention officer not a fire fighter” #carrentalshow

NB: Interesting buzz phrase.

Schalberg: keep the rental car counter free of clutter, separate back office papers from front counter papers #carrentalshow

46% of Facebook users say their travel destination was affected by what their Facebook community says #carrentalshow

NB: Does this ring true to you?

Some interesting things coming out of The Car Rental Show, although for me I’m still amazed at how slow the car rental industry moves to adopt new technology.

What do you think?

Regards,

James

Here are the top five most viewed posts on usrentacar.co.uk® for the week commencing the 17th January.

• Dollar Car Hire Confirm Customer Choice For US Rent A Car Clients
• 3-Park Bonus Universal Ticket Sale 2011
• Special Offer: Dollar Rent A Car’s USA Car Hire Christmas Cracker
• Alamo Rent A Car’s 24 Hour Satisfaction Guarantee
• Budget Rent A Car Confirm 2011 Fleet Details

Here are the top five viewed blogs on usrentacar.co.uk® in the last 30 days.

• Universal Orlando and usrentacar Strike Up Partnership
• NEW!!! usrentacar.co.uk® Competition
• Dollar Rent A Car Move To Non-Smoking Car Hire USA Fleet
• USA Public Holidays 2011
• Alamo Car Hire Now Accepting Visa Debit For Security Deposit

Hi All,

Well after a slight hiatus during a very busy summer period I have finally posted 50 blogs on U.S. Rent A Car.co.uk (52 to be precise).

So I thought this week might be interesting to some of you if I disclosed our top 10 blogs this year.

Drive Your Dream Car! A-Team van to K.I.T!

Cutest Safety Video Ever….

This week in Car Hire

Video: Extra’s on your flight to the U.S. ?

Top 5 Car Hire Questions you ask us

My week in Car Hire, Alamo, Avis, Budget, Babies, Upgrades and Reviews

ABTA Q & A’s regarding Swine Flu in Mexico

Alamo Car Hire Choice Product

Car Hire USA – Don’t pay for extra’s

What to expect from Hurricane Season 2009

A slight blow to my fragile ego, is that the most popular blog, our April Fools joke, was not written by me! 

Oooh the pain.

Regards,

Gavin

Hi all,

Stumbled across a very interesting article about travel blogging and how some companies are now more fearful of blogs than mainstream media.

The one that really caught my eye was the story of Debbie Dubrow who posted a blog after Advantage rent a car, who have recently gone in to administration and subsequently been purchased by Enterprise Rent A Car, who own Alamo,?offered her an “aged, unclean, and in many cases broken” car seats for her child. The resulting blog post had a major effect which I’m sure not even the blogger could have expected.

“It eventually led ABC News to pick up and investigate the story,” she told?CNN.

“Its impact reached far beyond a single news broadcast, though.” Indeed, the company pledged to clean up its act, and California agreed to revisit its child safety-seat laws.

An amazing result and shows what can be achieved by a motivated travel blogger.

Do you feel strongly about anything our suppliers are doing at present either rightly or wrongly?

If you one of our customers, please feel free to send us a link to your blog and we will add it to our blog roll.

Happy motoring,

Gavin