A List Of The Airport Locations The FTC Has Targeted In The Hertz Dollar Buyout

Hi all,

So the FTC finally agreed to the Hertz buyout of Dollar Thrifty with a few big amendments including the sale of 29 Airport locations. 

Some have suggested that these airport locations would perhaps be locations that wouldn’t really have an effect on the car rental giant. However usrentacar.co.uk has managed to get hold of a list of the 72 potentially effected airport locations, which we’ve listed below.

72 Airport Locations 

  1. Albuquerque,New Mexico(Albuquerque International Sunport Airport)
  2. Atlanta,Georgia(Hartsfield-Jackson International Airport)
  3. Austin,Texas(Austin-Bergstrom International Airport)
  4. Baltimore,Maryland(Baltimore/Washington International Thurgood Marshall Airport)
  5. Boston,Massachusetts(Logan International Airport)
  6. Burbank,California(Burbank Bob Hope Airport)
  7. Burlington,Vermont(Burlington International Airport)
  8. Charleston,South Carolina(Charleston International Airport)
  9. Charlotte,North Carolina(Charlotte Douglas International Airport)
  10. Chicago,Illinois(Chicago Midway International Airport)
  11. Chicago,Illinois(Chicago O’Hare International Airport)
  12. Cincinnati,Ohio(Cincinnati/Northern Kentucky International Airport)
  13. Cleveland,Ohio(Cleveland Hopkins International Airport)
  14. Colorado Springs,Colorado(Colorado Springs Airport)
  15. Dallas,Texas(Dallas Love Field Airport)
  16. Dallas,Texas(Dallas/Fort Worth International Airport)
  17. Detroit,Michigan(Detroit Metro Airport)
  18. Denver,Colorado(Denver International Airport)
  19. Des Moines,Iowa(Des Moines Airport)
  20. El Paso,Texas(El Paso Airport)
  21. Fort Lauderdale,Florida(Fort Lauderdale-Hollywood Airport)
  22. Fort Myers,Florida(Southwest Florida International Airport)
  23. Fort Walton Beach,Florida(Fort Walton Beach Regional Airport)
  24. Harlingen,Texas(Valley International Airport)
  25. Hartford,Connecticut(Bradley International Airport)
  26. Hilo,Hawaii(Hilo International Airport)
  27. Honolulu,Hawaii(Honolulu International Airport)
  28. Houston,Texas(George Bush Intercontinental Airport)
  29. Houston,Texas(William P. Hobby Airport)
  30. Jacksonville,Florida(Jacksonville International Airport)
  31. Kahului,Hawaii(Kahului Airport)
  32. Las Vegas,Nevada(McCarran International Airport)
  33. Lihue,Hawaii(Lihue Airport)
  34. Los Angeles,California(Los  Angeles International Airport)
  35. Louisville,Kentucky(Louisville Internationa lAirport)
  36. Manchester,New Hampshire(Manchester-Boston Regional Airport)
  37. Miami,Florida(Miami International Airport)
  38. Milwaukee,Wisconsin(Milwaukee International Airport)
  39. Minneapolis-St. Paul,Minnesota(Minneapolis-St. Paul International Airport)
  40. Nashville,Tennessee(Nashville International Airport)
  41. New York,New York(La Guardia Airport)
  42. New York,New York(John F.Kennedy Internationa lAirport)
  43. Newark,New Jersey(Newark Liberty International Airport)
  44. Norfolk,Virginia(Norfolk International Airport)
  45. Oakland,California(Oakland International Airport)
  46. Oklahoma City,Oklahoma(Will Rogers World Airport)
  47. Omaha,Nebraska(Omaha Airport)
  48. Los Angeles,California(Ontario International Airport)
  49. Orange County,California(John Wayne Airport)
  50. Orlando,Florida(Orlando International Airport)
  51. Pensacola,Florida(Pensacola International Airport)
  52. Phoenix,Arizona(SkyHarbor Airport)
  53. Pittsburgh,Pennsylvania(Pittsburgh International Airport)
  54. Portland,Oregon(Portland International Airport)
  55. Providence,Rhode Island(T.F.Green Airport)
  56. Raleigh-Durham,North Carolina(Raleigh-Durham International Airport)
  57. Reno,Nevada(Reno-Tahoe International Airport)
  58. Richmond,Virginia(Richmond International Airport)
  59. Sacramento,California(Sacramento International Airport)
  60. Salt Lake City,Utah(Salt Lake City International Airport)
  61. San Antonio,Texas(San Antoni oInternational Airport)
  62. San Diego,California(San Diego International Airport)
  63. Sanford,Florida(Orlando-Sanford International Airport)
  64. San Francisco,California(San Francisco International Airport
  65. San Jose,California(NormanY.Mineta San Jose International Airport)
  66. Sarasota,Florida(Sarasota Bradenton International Airport)
  67. Seattle,Washington(Seattle-Tacoma International Airport)
  68. Tampa,Florida(Tampa International Airport)
  69. Tulsa,Oklahoma(Tulsa International Airport)
  70. Washington,District of Columbia(Ronald Reagan National Airport)
  71. Washington,District of Columbia(Washington Dulles International Airport)
  72. West Palm Beach,Florida(Palm Beach International Airport)

As you can see there are some very popular pick up locations included within the list. 13 of these locations are already guaranteed to the buyers of Hertz’s value brand (Advantage Rent A Car) however the other 16 will be open to tender, I would assume Sixt Rent A Car will be heavily involved in the bidding.

regards,

James

 car hire USA

Finally The Deal Is Done Hertz Complete Deal To Purchase Dollar Thrifty

Hi all,

It’s official; finally Hertz have confirmed the purchase of Dtag (Dollar Thrifty) for  $87.50 per share in cash, Hertz have snapped up 99.6% of the shares.

Hertz Chairman and Chief Executive Officer, Mark P. Frissora said

In the 94-year history of Hertz, our employees and business partners have never been this excited. Over the past six years, we have competed successfully with only one global premium brand in place while our competitors have had multiple brands to work against us. Starting today, we now have two additional, popular brands to compete across multiple market segments, with plans to offer them to our many partners and customers. That’s why we are pleased to announce that the transaction is complete, and we look forward to working expeditiously with Dollar Thrifty to integrate the strengths of our two great companies.

Dollar Rent A Car tweeted

When we announced the deal had gone through on our facebook page within 15 min’s a facebooker raised concerns that they believed this would lead to a price increase.

So Hertz have a bit to prove to customers who are concerned that the deal could harm the consumer.

Here at usrentacar.co.uk we have been assured that this wont be the case but I guess only time will tell…

What are your thoughts?

regards,

James

 car hire USA

FTC Squeeze Hertz One Last Time Before Confirming Dollar Deal

Hi all,

So the FTC have finally given the green light for Hertz to complete its buyout of Dtag (Dollar Thrifty). The deal which I’ve been writing about for close to 2 years received FTC approval with a vote of 4-1 on Friday and mean’s Hertz will now become the second largest USA car hire company.

However the FTC who were rightly concerned about restriction of  competition  in the U.S. have asked for a few compromises before agreeing to the deal.

Advantage Rent A Car Sale

The main compromise was the sale of Hertz’s value product; Advantage Rent A Car to the organisation who currently own U-Save Car Rental and Rent A Wreck for  $16 million, half the sum that Hertz originally paid for it.

Although the diluting of one of Hertz’s brands was seen as a positive step, doubters still believed that this wasn’t going far enough, the main reason being cited was “can the Franchise Services of North America, Inc. (FSNA) compete with the likes of Avis/Budget and Enterprise?”

Airport Locations

Well no, they can’t really and one of the reasons is getting hold of airport locations. The FTC were also concerned that the Hertz Dollar deal would impact airports hugely with Hertz at some locations being represented by 3 well known brands.

So part of the agreement has seen Hertz agree to give up some of their prime airport locations  I was originally told it would be 15 or 16 locations but reports have now confirmed that Hertz  have agreed to give up 29 Dollar Thrifty locations.

16 of these airport locations will be sold to FSNA the other 13 locations will be sold to another party to be determined before the deal is finalised.

FTC Chairman Jon Leibowitz said.

American consumers rent more than 50 million vehicles at airports nationwide each year, spending $11 billion, so this is a real pocketbook issue for everyday people. Today’s bipartisan action by the FTC will ensure that consumers are not forced to pay higher prices for rental cars when they travel.

As I have mentioned before the deal has concerned many as the car rental market alters from 4 competing firms to 3 with no other supplier really armed to even compete on an even scale.

Commissioner J. Thomas Rosch the only FTC member to vote no explained

I voted against acceptance of the consent decree because I found it inadequate to resolve the competitive concerns at several dozen other airports affected by the transaction. I would have instead voted to challenge the transaction because of the significant risk of post-merger coordinated interaction among the remaining competitors.

usrentacar.co.uk facebook community also felt the deal was problematic and voted narrowly against the deal in our online poll.

I guess only time will tell as the proposed deal is open to public comment until the 17th December.

What do you think?

regards,

James

 car hire USA

JD Power 2012 Rental Car Ratings

Hi all,

This is the 4th year we’ve cast our beady little eyes over the JD Power Rental Car satisfaction study. 

Now in its 17th year, the study measures overall domestic customer satisfaction with USA car rentals at airports by examining six factors (listed in order of importance): costs and fees; pick-up process; return process; rental car; shuttle bus/van; and reservation process.

Last year little known (in the UK) USA car hire supplier ACE Rent A Car walked away with the top award on the back of some very impressive customer services scores. Actually on the whole the car rental market’s customer service scores grew in 2011 and that trend has continued for 2012.

Overall satisfaction in 2012 averages 769 on a 1,000-point scale, up from 758 in 2011, and beats the record high of 767 that was set in 2006. Overall satisfaction in 2012 is driven by increases in scores across all factors except reservation process, which is down by one index point, compared to 2011.

Stuart Greif, vice president of the travel practice at J.D. Power and Associates said;

The rental car industry continues to step up its game, building on improvements in the rental car customer experience made over the past several years, while also benefiting from higher satisfaction levels with cost and fees relative to prior years, However, there still are tremendous opportunities to leverage technology to address customer pain points in the rental car experience. There is also an opportunity to make the most out of staff interactions with customers and raise customer satisfaction levels even higher.

So who actually won?

  1. Enterprise Rent A Car: 804
  2. National Car Rental: 788
  3. Alamo Rent A Car: 773
  4. Hertz: 771
  5. Avis Rent A Car: 766
  6. Budget Rent A Car: 753
  7. Dollar Rent A Car: 738
  8. ACE Rent A Car: 736
  9. Thrifty Car Rental: 733
  10. Advantage Rent A Car: 711
  11. Payless Rent A Car: 708
  12. Fox Rent A Car: 669

Congratulations to Enterprise Rent A Car and the whole Enterprise Company, who managed to win first, second and third place.

regards,

James

 car hire USA

Christmas USA Car Hire Will Sell Out Quickly This Year

Hi all,

The summer peak period seems a long time ago now, USA car hire companies are now concentrating on the next big peak ; Christmas!

As I reported earlier this year, all the major car rental suppliers have already set domestic pricing to the extreme, to combat the perceived shortage ,  for example directly from the supplier a 7 seater minivan can cost almost a $1000 for a weeks hire!

77.7 Million people will travel in the USA over the holiday period; this includes the run up to Christmas, generally agreed as the 13th December until the New Year, the actual amount of people flying has been on a steady decline, so a large amount of these people will hire a vehicle.

Representatives of the major car rental suppliers are for once all in agreement that this year is definitely going to see a very strong domestic rental presence and this leaves international USA car rental customers in a bit of a tight situation.

Why?

As shown in my previous analysis of the U.S. pricing for Christmas, suppliers are going to make a lot more money providing car rental to U.S. driving licence holders than they are to the European market.

What does this mean?

Our suppliers are a business and not a charity, they will look to alter their fleeting to cater for the high priced local business rather than the international market, which will mean one of two things (or actually maybe both), firstly we are set to see a big price rise (Alamo have already issued two price hikes) or secondly our suppliers will begin to sell out.

What to do?

Although this will sound like a sales pitch, there really will be no great late deals, book now to avoid disappointment.

Remember the Christmas period is going to be busy! Really busy!

regards,

James

 car hire USA

Does The Hertz Takeover Of Dollar Rent A Car Have One More Twist In It?

Hi all,

I’m pretty sure in my entire life, including school, I have never written as much on one topic as I have about the Hertz buyout of Dtag (Dollar Rent A Car and Thrifty Car Rental) and just when I thought the material had dried up it looks like there could be one final twist in the saga.

The twist? Well, Hertz filed documents to extend the expiry date of its cash offer which was due to expire yesterday, the new expiry date is now November 5th 2012.

Reason’s cited for this in a few media publications are firstly that perhaps some Dollar share holders believe that they can get Hertz to go even further in their bid and perhaps even get $100 per share, unlikely in my opinion.

The second reason is the delay in getting FTC approval, Hertz must have been pretty confident that the deal would go through however I’m lead to believe that the FTC’s call on this deal is a lot closer than it first appeared.

Although Hertz have agreed to sell off their low cost brand Advantage Rent A Car, the FTC are still concerned that even by selling Advantage the potential buyer will still not be able to compete with the proposed big 3 (Hertz/Dollar/Thrifty, Enterprise, Alamo, National and Avis/Budget). The sale of Dollar/Thrifty will pretty much end consolidation of large USA car hire companies within Northern America so the FTC are not going to be rushed in to the decision.

It is believed that at present the FTC will agree 3/2 to approve the deal, however until the papers are signed could we be in for one last game ending twist?

regards,

James

 car hire USA

Can You Guess How Many Ford Mustang Convertibles We’re Rented This Year!?

Hi all,

Everybody loves a Ford Mustang! Everybody! Well everybody accept me… but I’ll get to that at later date.

We probably get asked for Ford Mustang hire more than any other vehicle in the World… its so popular we’ve actually taken the time to look through our pool of data to find the actual number of Ford Mustangs we’ve rented this year.

Firstly lets look at where our customers are collecting Ford Mustangs from from;

A whooping 73% of our customers who got Mustang’s collected within Florida or California, and when broken down even further 67% of these vehicles were collected from either Orlando International Airport or San Francisco International Airport.

Now lets take a look at which suppliers are actually providing the Ford Mustang.

Dtag (Dollar Rent A Car and Thrifty Car Rental) make up almost 75% of all Ford Mustangs provided to our suppliers, National Car Rental providing the least based on the amount of time they’ve been up for sale.

Alternative vehicles offered instead of the Ford Mustang are as follows.

The Chrysler 200 being the highest percentage of vehicle used as the alternative, however what did surprise me was the amount of Camaro’s being collected! Please note that the vehicles described above are not a guarantee of the model you will receive upon collection.

So have you guessed how many Ford Mustang’s were collected in 2012?

In 2012 usrentacar.co.uk customers collected over 2500 Ford Mustang’s within the USA!! This number represents just over half of the total amount of convertibles booked and considering that the Convertible isn’t even our most popular vehicle I think you’ll agree this is a massive figure.

Did you collect a Ford Mustang with usrentacar.co.uk in 2012?

regards,

James

 car hire USA

usrentacar.co.uk Hits 20k Customer Reviews Milestone

Hi all,

Back in 2006 usrentacar.co.uk started asking customers to leave a review about the service our suppliers were providing. We were the first car rental company to do this and only recently have we begun to see competitors replicate our service.

Today I’m delighted to announce that we have hit the impressive milestone of over 20k verified car hire USA reviews, making U.S. Rent A Car the largest user generated car rental review service in the world.

Our 20,000th review came from Mr F Andrews, regarding Dollar Rent A Car from San Francisco Airport who he scored an overall 77 out of 100 based on such things as, vehicle quality, pick service and value for money. He collected a Chevrolet Impala his full review stated

We had an accident where a car drove into the back of us. The Dollar desk at LAX were really helpful and sorted us a replacement straight away. The initial desk at San Francisco was quick also but certain things weren”t explained. Overall it was good though.

At present we have over 8k reviews regarding Dollar/Thrifty Rent A Car, 5k reviews regarding Alamo/National Rent A Car and 7k reviews regarding Budget Rent A Car.

The location with the most views is Orlando International Airport (MCO) with an impressive 5170, the vehicle type with the highest number of reviews is the 7 Seater Minivan which from MCO with Budget Rent A Car has over 500 unique reviews.

Our review section has proved so popular that we created a central engine where customers can view and filter reviews for a more personalised experience. It can be found here Car Hire USA reviews

Here’s to 20k more reviews and a great insight in to the collection process at different airports across the U.S.

regards,

James

 car hire USA

Introducing The usrentacar One Way Rental Finder

Hi all,

On Monday I introduced the usrentacar Location Finder tool created to help customers find the nearest supplier location to their accommodation. Today I thought I’d show you the other element we added to help customers discover one way rental fee’s easily.

One way rental fee’s can apply to USA car hire collecting from one location but dropping off at another, although some one way rentals are free of charge such as rentals starting and ending in Florida, other rentals can incur a fee of up to $750.00.

How to use the usrentacar One Way Rental Finder

Step 1 – Visit the location finder page at http://www.usrentacar.co.uk/locationfinder.aspx and click on the one way rentals tab

Step 2 – Enter your pick up and drop off locations.

Step 3 – Press view on map and our one way rental finder will display the local charge for your proposed one way rental with each supplier.

Step 4 – Book, now you know the local charge for the one way rental its time to book your car.

Please note: One-way rental charges are based on a city-to-city basis and are always on request. The one-way rental charge shown on this site are only an example our suppliers retain the right to change this at anytime without notice. All one-way rental charges are paid locally. One way fees are subject to local taxes.

Kind regards,

James

 car hire USA

Understanding Your USA Car Rental Agreement

Hi all,

Apologies for the lack of posts recently I’ve been helping test out some new features we are going to add to usrentacar.co.uk, the first will hopefully be ready to launch next week and looks very promising.

Today’s post is about understanding your USA car rental agreement before you collect your vehicle.

Upon arrival in the U.S. you will be required to sign a rental agreement, this agreement is the contract between yourself (driver) and the car rental supplier (Alamo, Budget, Dollar etc). This is a legally binding contract and should be treated as such. We recommend you fully read and understand this document before signing it. Here are some items to look out for;

1. Rental Agreement No.

Designated by the Rental Agreement number, the rental agreement must be completed at the rental pick up location and should be carried with you in case you are required to prove you are legally in posession of the vehicle.

2. Car Serial Number

Designates the vehicle rented on the rental contract.

3. Rental Date, Time, Office

Shows the date, time, and rental station to return the vehicle, in which the vehicle was rented.

4. Return Date, Time, City

Shows the requested date, time, and rental station to return the vehicle without incurring any additional charges.

5. Allowable Drivers

Lists the drivers who are authorised to drive the vehicle. Extra drivers may be added at the time of rental and in some cases aftecolection. Additional charges may apply for additional drivers or underage drivers.

6. Additional Options/Other Information

Lists the additional options that may have been selected, such as, an upgrade of car, personal protection options, fuel options, etc.

7. Charges

Lists the itemisation of charges associated with the rental. As our rentals are pre-paid all the insurances we include (What’s Included) will be listed as $0.00, any additional charges will be noted here and should be queried if you do not recognise them.

The lead name on the confirmed reservation (the primary renter) must be the person whose credit card is used to pay any charges.

8. Rental Signatures

Confirms the terms of the rental agreement by all persons listed on the rental agreement.

example Alamo rental agreement:

 The rental agreement is very important and you should not feel rushed or pressured to be quick if you are at the head of a long queue; remember the queue is there problem not yours.

regards,

James

 car hire USA


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