Top 5 Car Hire Questions

Hi,

Below are the top 10 questions we are asked regarding Car Hire in the USA.question-mark

1)

Q: What do your rates include?

A: www.usrentacar.co.uk/whatsincluded.aspx

2)

Q: What documentation do I need to collect my hire car?

A: Upon collection of your vehicle the lead driver must produce our car rental Evoucher (proof of payment), a valid credit card in the lead driver’s name (for security deposit) and their full driving licence. You may also be asked to present your passport. Please note all additional drivers must also produce their driving licence.

Car rental voucher:
This is accepted by our car rental partner as proof of prepayment.<br><br>

A valid credit card:
This must have sufficient funds available to cover any required deposit.

Driving licence:
If you have a new style licence, then it is imperative both the credit card and paper parts are taken.

If any of the above are not produced the supplier may refuse the rental.

3)

Q: What is the difference between Fully Inclusive and Gold?

A: www.usrentacar.co.uk/whatsincluded.aspx

4)

Q: Can I do a One Way Rental and how much do they cost?

A: One way rentals are permitted on all vehicles the Economy 2 door and 4 Door will be more expensive than other vehicles. The costs for one way rentals vary but are always paid for locally, directly to the supplier. Please find below an approximate guide price.

Distance Cost

0 – 200 miles $50.00

201 – 500 miles $100.00

501 – 1000 miles $300.00

Over 1000 miles $500.00

Always look in our special offers section to see what deals we have on for one way rentals.

You can email or call in and we can check a more specific price with the suppliers themselve.

5)

Q: Can you I hire a Ford Mustang?

A: http://www.usrentacar.co.uk/ford_mustang_hire.aspx

These are just a small taster of the questions we get asked, for more answers please either call our reservation department on 0845 226 8523 or use our FAQ section

Regards,

James,

www.usrentacar.co.uk

 car hire USA

Farnborough Air Show, Migration, Awards, Social and Car Hire 2010

Hi all,

It seems like an age since I last blogged. James has been doing a sterling job keeping the whole thing ticking along nicely and as per a similar pattern last year the number of readers has gone up since his efforts, which again is a blow to my fragile ego.

Farnborough Airshow

This week begins the 2 week noise disaster (for us anyway) called the Farnborough Airshow, The Farnborough International Airshow (FIA) is one of the world’s most iconic global aviation events and is enjoyed by more than 150,000 visitors, however for us its a nightmare. We are located directly opposite Farnborough Airport so for the next 2 weeks I’d like to apologise in advance if our reservations agents repeat this line quite a lot “I’m sorry I can’t quite hear you, the new Boeing  787 Dreamliner is flying over our building”!

Server Migration

This week will also see the migration of our sites to a larger more powerful server, traffic this year to usrentacar.co.uk has increased by over 50% added to that the increased interest in bargainvillas.co.uk and our poor little server couldn’t handle the traffic. So this week will see significant improvements in speed to our site, which can only be a good thing.

Awards

I’m delighted to see we have been nominated for Best Car Hire Website in the annual Travolution Awards and have picked up 2 nominations for Car Hire Company of the Year and Best Car Hire in the prestigious British Travel Awards , best car hire award is a public vote, so please feel free to vote for us.

Facebook and Twitter

This month we have been forced to relaunch our facebook fan page, an error made by ourselves mean that’s  from over a 1000 fans we are back to a lowly 33, please feel free to follow us on facebook for special promo’s, news and features.

Our twitter account keeps going from strength to strength @usrentacar now has 773 followers. Our sister site floridacarhire.net has also just launched its own twitter account @floridacarhire and is due a revamp very soon.

Car Hire 2010

With regards to the U.S. car hire scene, I can safely say availability wise this has been the worst year I can remember, 7 Seater minivans, 8 seater minivans and 12 / 15 seater minivans have sold out in certain locations quicker than ever. On a positive note hopefully this will encourage suppliers to either buy more vehicles or release more to the inbound market.

With competition so tight this year I would expect to see further consolidation within the market place.

To come…

This month we hope to announce a tie up with a major brand that would benefit usrentacar customers immensely.

We also hope to re-launch floridacarhire.net a sneak preview is available here floridacarhire sneak preview

We also hope to be able to book car hire for 2011/12 season in every location by the end of this month, at present we have negotiated prices for Florida and California.

Thanks you for reading,

Until next time,

Kind regards,

Gavin Boswell,

U.S. Rent A Car.co.uk

 car hire USA

Please Vote U.S. Rent A Car For A British Travel Awards 2010

Hi All,

We are delighted to announce that for the first time we have been nominated for Best Leisure Car Hire Company at the prestigious  British Travel Awards, in the open vote category.

To our delight we have also been nominated for car hire company of the year. So fingers crossed we could win something.

We would be grateful if you could take the time to vote for us by clicking here

Kind regards,

James,

U.S. Rent A Car.co.uk

Car Hire Pages You May Have Missed

Hi All,

Todays blog is about pages you may have missed or not seen on  www.usrentacar.co.uk which maybe of interest, hidden gems if you will.

http://www.usrentacar.co.uk/usa_petrol_prices.aspx

This page allows you to see the latest petrol prices in the USA, it may give you an idea of what potential saving you could make by purchasing our gold rate.

http://www.usrentacar.co.uk/pre_registration.aspx

No one likes queuing, this page helps usrentacar customers to pre-register their car rental details directly with the supplier, which should help speed up your collection time.

http://www.usrentacar.co.uk/affiliate/signup.aspx

If you own a website, why not make some money out of it and join our usrentacar affiliate scheme? Our low cost prices could mean big earnings for you. More info available here http://blog.usrentacar.co.uk/index.php/2010/06/24/u-s-rent-a-car-launches-affiliate-scheme/

http://www.usrentacar.co.uk/young_driver_under_25.aspx

U.S. Rent A Car was one of the first car rental companies to actively seek out better deals for young drivers, we can save you hundreds of pounds by selecting our YDP option.

https://www.usrentacar.co.uk/booking/login.aspx

This page is here to allow you to check your booking details quickly and of course to download your voucher.

http://www.usrentacar.co.uk/whatsincluded.aspx

Car hire can appear to be a bit on a minefield, so on this page we clearly state what all our rentals include.

http://www.usrentacar.co.uk/Compare_car_hire.aspx

Also to help, we offer this page where we compare all our suppliers in one easy page.

Have I missed any pages that might be of use?

Is there something else we should be showing or something you’d like to see?

regards,

James,

U.S. Rent A Car.co.uk

Meet The U.S. Rent A Car Staff – Simon Palmer

Name: Simon Palmer

Position: Accounts Payable mickey_mouse

Years Served: 2

Biog (what do you do here): I am responsible for making sure our suppliers (Alamo, Budget and Dollar) are paid on time. For our customers security and piece of mind we pre-pay all our rentals, so I’m always busy making sure we stay on top of this.

Area of Expertise: As geeky as this sounds its probably Excel Spreadsheets!

Favourite USA Location: Miami, Florida. Love the night life.

Ideal Road Trip Companion (not your partner): Richard Hammond, he knows a lot about cars and due to his height wouldn’t take up a lot of room.

Favourite Car: Chrysler 300 (the luxury version)

If you were a Disney Character or Character that appears at Universal who would you be?: Probably the big guy himself….. Mickey Mouse…

Meet The U.S. Rent A Car Staff – James Thomas

Name: James Thomas

Position: Affiliate Manager. goofy

Years Served: 5

Biog (what do you do here): I have recently just taken on the role as Affiliate Manager, my role is to help our affiliates and generate new business. As we have only just built this software I am looking forward to promoting this side of usrentacar.

Area of Expertise: I’m a jack of all trades, as to date I have pretty much worked in every department available.

Favourite USA Location: I love loads of places in the U.S. but the big kid in me still loves Orlando, especially Islands of Adventure.

Ideal Road Trip Companion (not your partner): Stepehn Fry, would you ever get bored? Witty, Intelligent and well travelled.

Favourite Car: Ford Mustang, rented one from Orlando International last year and it was great. A beautiful white Convertible.

If you were a Disney Character or Character that appears at Universal who would you be?: I’d love to think Spider-Man but in reality probably Goofy.

Meet The U.S. Rent A Car Staff – Jane Hockey

Name: Jane Hockey

Position: Support Agent snow_white

Years Served: 1 Year

Biog (what do you do here): I answer emails from customers, as well as phone calls. I also send on all of our customer’s bookings to our suppliers.

Area of Expertise: General Queries

Favourite USA Location: New York

Ideal Road Trip Companion (not your partner): Lewis Hamilton, not only is he good looking but he could do all the driving!

Favourite Car: Aston Martin DB9…. but I guess Peggie the Peugeot will have to do for now!!

If you were a Disney Character or Character that appears at Universal who would you be?: Ummm Snow White I guess, I don’t really know.

U.S. Rent A Car Nominated For Prestigious Award

Hi all,

Yesterday we found out we have been nominated for best car hire website by the UK’s leading multi-media brand, travolution.co.uk.

The nominated websites will be judged by a panel of proven business leaders, experts and entrepreneurs, with the winners announced at London’s iconic Battersea Power Station on September 28.

Fingers crossed that the panel vote favourably. Will keep you all updated.

Regards,

James,

U.S. Rent A Car.co.uk

Meet The U.S. Rent A Car Staff – Frank Williams

Name: Frank Williams

Position: Business Development Director  homer_simpson3

Years Served: 5

Biog (what do you do here): I have a back ground in car rental and I joined the company at the end of 2004 as a reservations agent. I somehow managed to rise through the ranks becoming a team leader and then eventually General Manager. This position involved being responsible for the day to day operations of the reservations team and the customer services department. At present I am the Business Development Director, the role is very expansive and covers many aspects including social media.

Area of Expertise: Training and developing new processes.

Favourite USA Location: Las Vegas

Ideal Road Trip Companion (not your partner): Eva Mendes…what? I imagine she has great conversation skills hehe

Favourite Car: Land Rover Defender (lots of  fun)

If you were a Disney Character or Character that appears at Universal who would you be?: Probably Homer Smpson from the Simpson’s ride at Universal Orlando.

Meet The U.S. Rent A Car Staff – Kelly Morris

Name: Kelly Morris

Position: Customer Care Representativetinkerbell

Years Served: Just over 3 years

Biog (what do you do here): I deal with customer service queries before and after the client has travelled, answer calls to help customer’s with queries and also answer emails.

Area of Expertise: Customer service is my main role so I aim to keep customer’s happy. Am fun and Cheerful on the telephone and customer’s are comfortable speaking with me (as far as I am aware anyway).

Favourite USA Location: Orlando, Florida (the kiddy place as I’m a big kid at heart)

Ideal Road Trip Companion (not your partner): Wenthworth Miller……. he is a little bit too old for me but a girl can dream, and he looks younger than he is.

Favourite Car: A convertible of any type, I’m liking the Peugeot 306 convertible in Black (very sophisticated) and wouldn’t say no to a Mustang

If you were a Disney Character or Character that appears at Universal who would you be?: I would go for Tinkerbell as she reminds me alot of myself.


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