Reviews, Car Types and Wait Times

Hi all,

Since 2006 usrentacar.co.uk have been asking our customers to provide post rental reviews regarding the suppliers they have just used. We ask our customers to rate car hire companies such as Alamo Rent A Car, Budget Rent A Car and Dollar Rent A Car on car quality, pick up service and value for money.

We displayed these findings on our results page to give customers an idea of the level of service they will receive from each supplier at that specific location. However after talking to customers we discovered that a fair few were unaware that we offered this.

So with the launch of the new website we took the opportunity to create our very own car hire review engine, users can now enter the pick up location they are collecting from plus the supplier they are interested in (or review all suppliers) and the vehicle they are looking to hire (or review all vehicles) and bring back specific reviews verified by usrentacar.co.uk.

Some of the key features displayed in my opinion are

  1. Customer review - A great insight in to how our customers have found the service.
  2. Make & Model – As you probably know if you’re a regular reader of our blog, none of our suppliers will guarantee make or model of the vehicle you hire, you are booking a category rather than the specific vehicle. However this field allows you to see what past customers have collected which will help you in planning your own luggage and seating requirements.
  3. Wait Times – Provided via our iPhone and Android app’s gives you an idea of the average amount of time it takes to collect your vehicle from each supplier.

Feel free to have a search around, remember to give reviews a thumbs up if you’ve found them useful.

regards,

James

 car hire USA

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