usrentacar.co.uk® Car Hire USA Blog

Hi all,

I thought you might be interested in Alamo Rent A Car‘s 24 Hour Satisfaction Guarantee and perhaps raise awareness of this product. This subject was covered in our recent podcast but I thought it might be handy to write about it just in case you missed it.

Upon arrival you maybe offered additional optional extra’s or upgrades including child seats, personal accident insurance and additional drivers. Alamo’s 24 hours satisfaction guarantee states.

24 HOUR SATISFACTION GUARANTEE: If you are dissatisfied with any option that you pre-purchased upon arrival you can simply contact us either via telephone or visit any Alamo location within 24 hours and we will refund it. You will not be able to get a refund on any signed for pre-purchased optional extra after this time.

So if you get to your hotel or villa and decide that you actually didn’t require the upgrade or optional extra you’ve purchased then you can simply follow the advice offered above. Obviously if you have upgraded your vehicle you will have to return it and Alamo may request it is returned from the location it was collected from.

Click here for more information about rental agreements

What do you think about this Alamo Satisfaction Guarantee?

Regards,

James

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